Terms of Use

1. Acceptance of Terms

By accessing and using the ModVoice platform ("Service"), accessible from modvc.org, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, strictly limited to the foregoing, please do not use this Service.

2. Description of Service

ModVoice provides a creative hub and real-time communications platform encompassing web-based voice and video communication utilizing Peer-to-Peer (P2P) WebRTC technology, persistent community servers, ModVC Bio link-in-bio profile hubs (modvc.org/[handle]), and ModVC Support creator tipping pages (modvc.org/donate/[handle]) with live OBS stream alert overlays.

We reserve the right to modify, suspend, or discontinue the Service at any time, with or without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

3. User Accounts & Security

• Eligibility: You must be at least 13 years of age to use this Service [TO CONFIRM: minimum general platform age under applicable local law]. To enable a ModVC Support page or connect a payout destination to receive donations, you must be at least 18 years of age [TO CONFIRM: minimum age requirement for creator monetization].
• Account Security: You are responsible for maintaining the security of your account and password. ModVoice cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
• Third-Party Account Linking: If you choose to link external social accounts (e.g., YouTube, Twitch, GitHub, Twitter) to your ModVoice profile, you agree that you are the rightful owner of those accounts. We are not responsible for any issues arising from third-party account suspensions or API access revocations.
• Accuracy: You agree to provide true, accurate, current, and complete information about yourself during the registration process.
• Account Deletion & Grace Period: You may request to delete your account at any time. To protect against malicious account takeovers, deletion requests require email OTP verification. Once verified, your account enters a 14-day grace period. During this grace period, your account is securely locked—you will be unable to send messages, join servers, create developer applications, or make purchases. You may cancel the deletion process at any time during this window by logging back into your account and navigating to your settings. If not cancelled, your personal data will be permanently purged and your messages anonymized after 14 days.

4. Acceptable Use Policy

You agree not to use the Service to:

• Upload, post, host, or transmit unsolicited email, SMSs, or "spam" messages.
• Transmit any worms or viruses or any code of a destructive nature.
• Violate any local, state, federal, or international laws.
• Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
• Interfere with or disrupt the integrity or performance of the Service or the data contained therein.

5. Anti-Abuse & API Integrity

ModVoice implements strict server-side and client-side constraints. You agree that you will not:

• Use automated scripts, bots, cURL, Postman, or any other unauthorized means to interact with our backend APIs or databases.
• Attempt to artificially manipulate marketplace prices, server boost counts, or user statistics.
• Exploit or bypass maximum quantity limits, price caps, or security rules defined by the platform.

Violation of this clause will result in the immediate and permanent termination of your account, forfeiture of any hosted digital assets, and potential legal action.

6. Automated Moderation & Trust & Safety

To ensure a safe environment in public spaces, ModVoice utilizes an automated Trust & Safety system powered by AI (Mistral). By using the Service, you agree to the following moderation processes for Server communication:

• Report Thresholds: Server items (messages or entire servers) are only flagged for review once they receive reports from at least three (3) unique users. This prevents targeted spam and abuse of the report system.
• AI Text Review: Text-based reports are evaluated by our AI moderation engine to determine violations of our Acceptable Use Policy. The AI does not evaluate media (images, video, files).
• Media & Manual Review: Reports containing media or concerning entire servers are escalated directly to human administrators for manual review.
• Strike System & Suspensions: Confirmed violations result in escalating strikes: Strike 1 (Warning), Strike 2 (24-Hour Timeout), and Strike 3 (Permanent Suspension). Strikes decay over 30 days of good behavior. ModVoice administrators reserve the right to bypass the strike system and issue immediate permanent bans for severe violations.
• False Report Penalties: Submitting malicious or intentionally false reports will result in penalties and strikes being applied to the reporter's account.

8. Intellectual Property

Your Content: You retain all rights and ownership of your content (profile images, server banners, custom emojis). By uploading content, you grant ModVoice a non-exclusive license to use, reproduce, and display such content solely for the purpose of providing the Service.

Our Property: The visual interfaces, graphics, design, compilation, information, computer code, and software are the property of ModVoice and are protected by copyright, patent, and trademark laws.

9. End-to-End Encrypted Media, Calls & Vaults

ModVoice employs strict zero-knowledge encryption (AES-GCM 256-bit for text/media/call history logs, DTLS-SRTP for pure P2P voice/video calls) for Direct Messages, media attachments, call history logs, and the E2EE Vault. We mathematically cannot decrypt, view, or moderate the contents of your E2EE messages, media, call history logs, or DM calls.

You are solely responsible for securely managing your Vault Key. Because we act exclusively as a blind transport layer for encrypted blobs, ModVoice cannot recover your E2EE data if you lose your Vault Key. Furthermore, you are solely responsible for the content you send via our E2EE channels and must comply with all applicable laws.

10. Zero-Liability Monetization & Payments

• Bring Your Own Gateway (BYOG): ModVoice utilizes a decentralized payment routing system. When a user purchases a digital good or server boost, the transaction is processed directly through the respective Server Owner's integrated Stripe account. ModVoice never holds, processes, or touches fiat currency.
• Merchant of Record: The Server Owner acts as the sole Merchant of Record. By integrating their Stripe API keys, Server Owners agree to bear full legal and financial responsibility for tax compliance, fraud prevention, chargebacks, and the delivery of digital goods.
• Zero Platform Fees: ModVoice does not take a percentage cut of transactions. 100% of the purchase price (minus Stripe's standard processing fees) is routed directly to the Server Owner.
• Marketplace Integrity: You may not list fraudulent items, misleading digital goods, or items priced with the intent of laundering money or bypassing platform limits. ModVoice reserves the right to nuke any listing or server violating this trust without warning.
• Refunds & Disputes: Because ModVoice does not process or hold funds, we cannot issue refunds. All refund requests, disputes, or chargebacks must be directed exclusively to the Server Owner. ModVoice will not intervene in financial disputes between users and Server Owners.

11. ModVC Bio Platform, Lifetime Pro Upgrades & Strict No-Refund Policy

• ModVC Bio Public Profile Pages: ModVoice provides registered users the ability to claim and maintain a public profile hub located at modvc.org/[handle]. Handles are allocated on a first-come, first-served basis. ModVoice strictly prohibits handle squatting, commercial reselling, impersonation, or trademark infringement. ModVoice reserves the absolute right to reassign, reclaim, or modify any handle found in violation of these terms or inactive for more than twelve (12) consecutive months.
• Lifetime Pro Digital Entitlement: The "Bio Lifetime Pro" tier grants the purchasing account a perpetual, non-transferable, non-exclusive digital license to access advanced profile customizations, including custom 4K background wallpaper uploads, custom card banners (static and animated GIF/WebP/APNG), removal of platform branding and watermarks, custom theme and social icon hex colors, expanded link limits (up to 50 links), and premium typography. "Lifetime" is defined as the operational lifespan of the ModVoice Bio service and is permanently bound to the authenticated account ID.
• Immediate Digital Fulfillment & Statutory Withdrawal Waiver: Pursuant to consumer protection legislation governing digital content—including the European Union Consumer Rights Directive (Directive 2011/83/EU), the United Kingdom Consumer Rights Act 2015, and applicable global digital trade regulations—you expressly request and consent to immediate digital performance and provisioning of Bio Lifetime Pro upon completion of your payment. You acknowledge that your statutory right of withdrawal, cooling-off period, or cancellation right is completely lost and waived once instant digital fulfillment commences.
• Strict No-Refund Policy: Because Bio Lifetime Pro unlocks immediate, permanent, and unrecoverable digital capabilities, custom cloud media asset storage, and cryptographic entitlements, all sales are 100% final and strictly non-refundable under any circumstances, including but not limited to accidental purchases, lack of usage, changes of mind, or account closure. We do not provide prorated refunds, partial credits, or payment rollbacks.
• Merchant of Record & Tax Compliance: Hosted checkout sessions for ModVC Bio Lifetime Pro are processed by our authorized Merchant of Record, Whop Inc. (PCI-DSS Level 1 compliant). By completing checkout, you authorize Whop to process your one-time payment and remit any applicable state, national, or international VAT/GST/sales taxes.
• Abuse & Chargeback Penalties: Initiating an illegitimate, fraudulent, or chargeback dispute with your bank or payment provider regarding a validly provisioned Bio Lifetime Pro order constitutes a material breach of these Terms. ModVoice reserves the right to immediately terminate the disputed account, revoke Lifetime Pro status, delete the associated public handle, and blacklist payment credentials across the network.
• Prohibited Content on Bio Pages: All links, headers, and media uploaded to public bio pages must strictly comply with Section 4 (Acceptable Use Policy). Pages hosting malware, unauthorized copyright content, adult/NSFW media, phish links, credential scrapers, or IP loggers are subject to automated suspension and permanent termination without refund.

12. ModVC Creator Support, Tipping Pages & Stream Alert Overlays ("Creator Terms")

• ModVC Support Creator Pages: Registered creators who have claimed a verified handle may optionally activate a public creator tipping hub located at modvc.org/donate/[handle]. ModVC Support enables fans and community members to make voluntary financial contributions to support the creator's independent content creation.
• Merchant of Record & Payment Processing: All transactions on ModVC Support pages are processed directly by our authorized Merchant of Record, Whop Inc. (PCI-DSS Level 1 certified). Whop collects the funds, calculates and remits applicable sales taxes and VAT, handles fraud prevention, and issues automated payouts to creators. ModVoice does not collect, handle, or store debit or credit card credentials or banking account numbers.
• Platform Split & Automated Transfers: For every completed tip, the creator receives ninety-five percent (95%) net of the gross contribution amount. ModVoice retains a five percent (5%) platform fee to maintain server infrastructure, real-time WebSocket alert relays, and automated safety screening. We enforce a 0-day security hold: once a payment successfully settles through Whop, the creator's net 95% share is automatically transferred to their connected Whop sub-merchant payout balance.
• Creator Verification & Whop Sub-Merchant Requirements: To activate a public support page and receive transfers, creators must connect an authorized Whop sub-merchant account and complete all required Know Your Customer (KYC) identity verifications and tax forms (e.g., W-9 / W-8BEN). Creators who fail to maintain an active Whop connection or whose Whop accounts are restricted cannot receive automated transfers.
• Nature of Contributions & Strict No-Refund Policy: Contributions made through ModVC Support pages are voluntary personal gifts in appreciation of a creator's public work. Tips do not constitute purchases of commercial goods, regulated financial investments, or contractual services. Consequently, all voluntary tips and creator support contributions are final and strictly non-refundable. Supporter chargebacks, disputes, and inquiries are arbitrated directly through Whop Inc.
• Taxes & Regulatory Compliance: Whop Inc. acts as the Merchant of Record for sales tax and VAT collection and generates relevant annual tax documentation (such as Form 1099) as required by law. Creators bear sole legal responsibility for declaring, reporting, and paying all federal, state, and local income taxes on payouts received.
• Live Stream Alert Overlays & AI Content Moderation: Creators may generate dedicated OBS/streaming browser overlay URLs (modvc.org/overlay/[token]) displaying real-time supporter names, amounts, and messages. All supporter messages submitted through ModVC Support are evaluated in real time using OpenAI multimodal moderation (omni-moderation-latest). Messages containing hate speech, harassment, sexually explicit text, violent threats, or self-harm encouragement are automatically filtered, suppressed, or blurred on stream overlays to protect broadcaster streams.
• Affirmative Creator Consent: Creators must affirmatively accept and consent to these Creator Terms within their creator settings before enabling their public donation page or connecting payout destinations. ModVoice records cryptographically timestamped records of all creator consents.

13. Local Storage & Cookie Policy

We primarily rely on your browser's local storage rather than traditional tracking cookies to keep ModVoice fast, private, and secure. We do not use third-party tracking cookies to serve you targeted advertising. Here is exactly what we store locally on your device:

• Authentication Tokens: Secure session keys to keep you logged into the hub without needing to re-enter your password constantly.
• Device Cryptographic Keys: Because our Direct Messages (DMs) use End-to-End Encryption (E2EE), your private encryption keys are generated and stored locally on your device. We never see these keys. If you clear your local storage, you will temporarily lose access to your encrypted message history until you re-enter your private key or recovery passkey to restore access.
• UI Preferences: We save minor layout choices, such as whether your sidebar is collapsed, your selected theme, and notification preferences.
• Drafts & Unsent Content: Text you are actively typing in chat boxes is temporarily saved so you don't lose your progress if you accidentally refresh the page.
• Stripe & Whop Checkout States: Temporary session IDs and state parameters when you are purchasing products from a server creator's store, upgrading to Bio Lifetime Pro, or sending a ModVC Support contribution, ensuring your transaction resumes smoothly.

14. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Disclaimers & Limitation of Liability

Read this carefully

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. ModVoice makes no warranty that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free.

In no event shall ModVoice, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

16. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which ModVoice operates [TO CONFIRM: jurisdiction under applicable state or national law], without regard to its conflict of law provisions.

17. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.